The Batch Reports screen gives you access to two batch reports with information from the last 15 days:
- The Batch Status Report displays the status of the batch:
- Job Done — Batch was successfully uploaded
- Pending — waiting for Upload/Send to be clicked
- Hold — system found a problem with the batch
- Aborted — system found a problem with the batch
- Running — batch is still running
- The Batches Available to View Report displays the date the batch was available for you to view.
When to call for help: - If the batch status is Hold or Aborted, please contact Business Systems Support, 800-999-5917, option 2 to troubleshoot the batch.
- If the batch status is Pending or Running for more than 24 hours, please contact Business Systems Support, 800-999-5917, option 2 to troubleshoot the batch.
Type your Station ID and click the appropriate report link.
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